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Gingerbread - the charity for single parents


The Gingerbread Single Parent Helpline provides support and expert advice on anything from dealing with a break-up, to going back to work or sorting out maintenance, benefit or tax credit issues.

Our friendly advisers will talk through your options and will send you useful information. Your call is confidential (for more information see our confidentiality and data protection statement).

The average waiting time for the helpline is around 20 minutes

Before you call, it’s worth checking if your question can be answered by any of our online factsheets or advice tools on a range of subjects as it may be quicker. Demand for the helpline is high and so callers often have to wait to speak to an adviser.

  • Waiting time for the helpline can be much longer when we're busy
  • The busiest times of the day tend to be the morning, so sometimes calling in the afternoon can help.

When can I call the helpline?

  • Mondays: 10am to 6pm 
  • Tuesdays/Thursdays/Fridays: 10am to 4pm
  • Wednesdays: 10am-1pm and 5pm-7pm. 

The helpline is closed on all public holidays.

Phone us for free on 0808 802 0925.

Who to contact


Where to go

M16 7WD