FAMILY SUPPORT SERVICES - Safeguarding team.
Purpose: The Instant Response Service is a team of 8 FSWs who will provide immediate intense targeted intervention over a maximum period of 6 weeks in order to stabilise the family unit and reduce the risk of accommodation.
The team will endeavour to provide a response within 2 – 3 hours of a referral being made Monday to Friday within core working hours where practicable to do so.
Criteria for referral: The Instant Response Team (IRT) will work with a child / young person and their family where there is an imminent risk of the child /young person being accommodated or has recently been accommodated and the plan is to return the child home.
Factors that may contribute to this include one, a combination or all of the following.
- Family Breakdown
- Housing
- Financial
- Health
- Education
- Neglect
- Substance misuse
Who can refer: All Social Work teams can refer into this service if the family require an immediate intervention to stabilise the family unit and prevent a child becoming accommodated.
Referrals require Team Manager / Consultant Social Worker Approval.
How to refer: Email IRT Manager (Julie Rogers) Deputy Manager (Paula Russell) outlining the reason for the referral providing as much information as possible.julie.rogers@liverpool.gov.uk paula.russell@liverpool.gov.uk
Emails must always be followed up with a telephone call to ensure the referral is actioned and allocated to the team at the earliest opportunity.
Julie Rogers / Paula Russell office 0151-233-3240
Instant Response Team office 0151- 233-6168 or 0151-233-6169
If the Instant Response Team Managers are unavailable then it is acceptable for contact to be made with a member of the Instant Response Team.
It is Essential that the following information is provided:
- Children’s full names and dates of birth.
- Parent’s names
- Address, postcode, telephone contact details.
- Risks that may impact on workers’ health, safety and lone working.
- Overview of the support required.
- Other professionals involved with the family.
On receipt of referral IRT will:
- Meet to discuss the case and gather further information about the family via Liquid Logic.
- A member of the team will then contact the Social Worker in order to seek further information about the case, and arrange an initial visit to the family.
- Social Worker will share information with the team about known risks associated with the family.
- The worker/s will complete the initial visit with the Social Worker if deemed appropriate.
- If the Social worker is unavailable to undertake a visit with the IRT then the initial visit will be undertaken by two members of the Team.
Staff Team / Mobile details:
Team Manager |
Julie Rogers |
Mobile 07894785154 |
Deputy Team Manager |
Paula Russell |
Mobile 07841726738 |
Family Support Worker |
Danny McCluskey |
Mobile 07590432762 |
Family Support Worker |
Karl McCluskey |
Mobile 07709398574 |
Family Support Worker |
Ruth Thompson |
Mobile 07545200743 |
Family Support Worker |
Sheila Kenny |
Mobile 07709398573 |
Family Support Worker |
Ann-Marie Kirk |
Mobile 07545200315 |
Family Support Worker |
Amanda Doyle |
Mobile 07793946990 |
Family Support Worker |
Lynette Sung |
Mobile 07709398588 |
Family Support Worker |
Paul Cawley |
Mobile 07808847255 |
Local Offer
- Local Offer Age Bands
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Young Adults (16 to 25)
Primary (5 to 11)
Secondary (11 to 16)
Early Years (0 to 5)