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 Fledglings is a national charity that helps families to find solutions to day to day difficulties that challenge them in the care and development of their children. We do this by searching for, developing, testing and supplying affordable products to meet individual needs. We also inform families about other services that may help and signpost them to sources of financial support where appropriate. As Fledglings has long experience of addressing a wide variety of different needs we are often able to give immediate answers to the problems families bring to us. This helps children to receive help promptly and relieves families of  further searching.  We offer assistance via our phone and email Help-lines, which are staffed by   people with knowledge and experience, including parents of children with additional needs

 Through our mail order brochure ‘Product Solutions for Children’s Special Needs’ we are able to supply  a range of relatively small items directly and at as low a price as we can manage, so saving further time in obtaining small items to help a child progress. These products include eating and drinking equipment, toilet training aids, safety items, and a range of clothing including swimwear for incontinent children. These items help children to achieve greater independence in eating, drinking, becoming continent, and learning to swim and so ultimately to be involved in inclusive activities within their communities.

 We also offer information via our monthly e-Newsletters, a range of information leaflets and through our website. We are in the process of developing our services further via social media.  When time allows we also make visits and presentations to parent and professional groups in schools, children’s centres and at other charity ‘s events. The Helpline service is free of charge and is open to any parent who may contact us directly for as often as they wish and for as long as they may need our service. 

Who to contact

Contact Name
Alicia Boyer
Contact Position
Team Leader, Customer Services

Where to go

Fledglings Family Services, 209-211
City Road

Time / Date Details

When is it on
Telephone lines open 9am to 5pm Monday to Friday

Other Details


Other notes

Fledglings Product and  Information line is open Monday to Friday 9am to 5pm and can be accessed by calling 01799 541807. We answer enquiries from across the United Kingdom, reaching an audience with a wide range of disabilities.

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