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Free Drug & Alcohol Helpline

Dear Albert is a peer-led, Recovery focused social enterprise specialising in helping people resolve substance use issues. We have links with peer support fellowships such as Smart Recovery, ACT PR and 12 Steps. We work in close collaboration with statutory funded drug and alcohol agencies, private rehabs, local authorities to provide a full range of treatment choices and services. Our mission statement is to make recovery more visible, accessible and attainable for all.

We also provide a helpline to support clients and families address substance use. We work with clients and families (short to long term) to resolve resistance/ambivalence and increase motivation for change. We undertake assessments which enable us to support clients into an appropriate treatment programme and can also refer clients to a full choice of recovery focused treatment options. 

Who to contact

Contact Name
Jon Roberts
Contact Position
Drug & Alcohol Counsellor

Time / Date Details

When is it on
Mondays to Sundays 9am to 10pm
Time of day
Session Information
Call for help

Other Details


Referral required
Referral Details

Self referrals welcome

Other notes

We are a social enterprise and in receipt of CCG funding. Our helpline staff are all crb checked, bacp registered and fully qualified, specialist drug and alcohol counsellors. The service is provided free of charge. We have 4 years successful service helping people recover from addiction and substance misuse.