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How to make complaint, representation or give a compliment about our services

You can use this service to make a complaint, a representation or give a compliment about any aspect of Children's Social Care.  It is important that we hear what you have to say in order for us to improve our services to children, young people and their familiess.  We can support you to make a complaint through our advocacy services and in partnership with the Children's Rights and Participation Team. We can offer an informal support service towards resolution. 

Who to contact

Contact Name
Joanne Gibson
Contact Position
Complaints Manager
Telephone
E-mail
joanne.gibson@liverpool.gov.uk
Website
liverpool.gov.uk/

Where to go

Name
Cunard Building
Address
Water Street
Liverpool
Postcode
L3 1DS

Time / Date Details

When is it on
Monday to Thursday 9.00am - 4.45pm Friday 4.15pm
Time of day
Afternoon
Evening
Morning

Local Offer

Local Offer Age Bands
Young Adults (16 to 25)
Primary (5 to 11)
Secondary (11 to 16)
Early Years (0 to 5)