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Advice & Information

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Accessibility Strategy

Schools Accessibility Strategy Agreed by cabinet 29/8/2014

Activities, Advice and Support

This section gives you more information on some of the different ways you can get support, try to resolve any disagreements you might have and, if necessary, make a complaint. The options to select are: Information, Advice and Support Service The Information, Advice and Support…

Adult Direct Payments

Direct payments Once we’ve carried out your needs assessment and agreed the type of care you need, you can choose to receive direct payments to pay for it. This gives you the freedom to choose the services that meet your assessed needs and who provides them. …

Adult Social Care and Preparing for Adulthood

What is Transition? Transition is the period of time when young people are moving from childhood into adulthood. The transition journey is from age 14 to 25 years. Council services for adults are different from those for children, so it is important that young adults…


Find out more information in this section about appeals to the Tribunal in relation to Disability Discrimination or the Education, Health and Care Plan, as well as school admission and exclusion appeals.

Brokerage and Support with Finding Childcare

Childcare Brokerage Service What is it? Childcare brokerage is a requirement of Childcare Act 2006, which means local authorities must provide support to families struggling to access childcare. Our Family Information Service Team can provide support for families who are looking for childcare. This may…

Care Act Fact Sheets Including Transition From Children to Adult Care

Please follow the link to access the factsheets below Factsheet 1: General responsibilities of local authorities: prevention, information and advice, and shaping the market of care and support services Factsheet 2: Who is entitled to public care and support? Factsheet 3: Assessing needs and determining…

Changes to the Special Educational Needs and Disability Support System - Easy Read Guide for Children and Young People

The SEND code of practice requires local authorities, health bodies, schools, maintained early education settings and colleges to carry out statutory duties for children and young people with SEND. The reforms extend provision from birth to 25 years of age. This will give families greater choice in decisions and…

Children's Direct Payments

Direct payments are cash payments made directly to the child’s parent, the young person or their nominee, allowing them to arrange provision themselves. It is a different way of arranging support and can offer more flexibility, choice and control in the way support is provided.…

Children's Social Care

Disabled Children's Service The aim of the Disabled Children’s Service is to work in partnership with disabled children and young people, their families and carers to enable them to have the best opportunities in life.