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Advice & Information

Complaints

How to Make a Complaint Early Years Providers and Schools Early Years All registered childcare providers have to have a complaints procedure. For childcare provision that is registered with Ofsted any concerns should first be raised with the manager or provider. For complaints in writing…

Bullying

Bullying is when someone or a group of people try to intentionally hurt you or a group of people physically (on the outside) or emotionally (on the inside/your feelings). There is a difference between something happening accidentally – like somebody bumping into you in the…

Body Image

Body image is how you see yourself, your physical image and the thoughts and feelings that result from that image.  Part of body image is about what you believe your own appearance to be, this includes memories, assumptions and generalisations, how you feel about your…

Anxiety

Anxiety is a word we use to describe feelings of unease, worry and fear. It incorporates both the emotions and the physical sensations we might experience when we are worried or nervous about something. Although we usually find it unpleasant, anxiety is related to the ‘fight…

Anger

Everybody feels angry at one time or another, usually this will be caused by a particular situation or event and isn’t a frequent or common occurrence. Sometimes however, people can constantly feel on edge and close to losing their temper. This can become a problem…